i can not add facebook application to my shop

Shopify Apps
1

i can not add the facebook application to my website.. i was working good but i remove it to fix some issues but now i can not attached it again to my shop

any clue ??

2

Hi,** @Moemen **.

You can try clearing your browser’s cookies and cache, or by logging in to your store through a different web browser altogether, or a completely different device. From there you can install the Facebook app again, to see if that will work.

You can also try installing the Facebook app on your store via incognito or private windows to rule out any browser issues.

Are you seeing any error messages, when you’re attempting to install the Facebook app on your store?

3

@Kimi_2

Yes error message tell me that this page are not exists which is very
strange and wired

Here the msg appears

There’s no page at this address

Check the URL and try again, or use the search bar to find what you need.

4

Ah I see, thanks for that information** @Moemen **.

In this case, you can contact our live support team so that we can take a closer look at your store on our end and continue to troubleshoot this with you. To do this, you’ll need to visit our Help Centre here, then type in your question or the topic you need help with. After that, you should see the Get Support heading at the very bottom of the page, and you can click Continue to start a support request. From there, our live support team will continue to troubleshoot this together with you.