Each month I get and email that Shopify has charged my account. Sales tax…I understand once I reach a threshold of orders or sales that I have to register with that state and enter my account number in Shopify so they start charging and we start paying that state.
When I go to Billing in my account and see Shopify has charge a random amount to our credit card and export the billing fees I then have to put the number from Column K into the search bar in “orders” in Shopify and I can find the order #. From there I see what state the order is from and that we charged tax for the state and county and we have paid the sales tax to our accounts registered in those states. SO why are we being charged twice? Our business is located in NC and we’ve been paying taxes here for decades…this past billing cycle most of the exported “billing” charges are in NC. These are odd totals too such as .02 or .28. This has been going on for months and it’s hard to get support form anyone with Shopify. My accountant and I are very frustrated.
Lynn R.
