In Shopify online store has not showing navigation option .

Hi, @Faizaa

Greetings, and thanks for posting.

That is definitely strange to be missing the additional Online Store options. I recommend going through some local troubleshooting steps to rule out any issues.

First, make sure to update the Shopify app as well as your device’s OS. Next, clear the app’s cache. If you are using an iPhone you will:

  1. Navigate to the native ‘Settings’ application on your iOS device.

  2. Navigate to the Shopify app within the Settings.

  3. Toggle ‘Remove all sessions on next launch’ to ‘ON’

If these steps don’t resolve the issue kindly contact our Live Support Team via the Help Center to allow us to document the issue and have our team investigate.

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