Hi,
I would like to know what I have to do in order to be able to integrate a payment option form my bank in Guatemala. Specifically from a bank called BAC Credomatic… these would be ideal since this bank covers the central america region and our webpage will operate in other countries in the future.
thanks,
Hey, @Estuardo .
Luna here, from Shopify. Thanks for reaching out in our Community forum. I can definitely understand the importance of getting more information on your payment options. Happy to help!
To gather some more context, are you referring to your payment options for your Shopify Billing? Or rather, for your customers to use when checking out on your website?
If you are referring to payment processing options on your website, you can check out the list of gateways that are currently supported here: Ways to accept payments in Guatemala. Currently, BAC Credomatic is not listed. However, you could consider setting up a manual payment method. When your customers use a manual payment method, you can arrange to receive their payment in a way that works best for them. You can send an invoice to your customer. After you receive the payment, you can then manually approve the order. This option would allow you to accept bank transfers. To set this up, you can follow** the steps here**.
In the meantime, I will also share your feedback with my team. At Shopify, we pride ourselves on the continued growth and development of our platform, and we are only able to strive towards this goal with feedback and comments from our merchants. I appreciate you bringing this up here! For updates made to our platform, you can keep an eye on our Shopify Changelog.
Please let me know if you have any questions,
Hey, @Estuardo
Luna here. To make sure you received the help you needed, I’m checking in with you. Please let me know if you have any questions, happy to help!
Warmly,
Hi!!! I am really interested in this post.
I have treid reaching to CS through Facebook, email, chat bot… it is really hard but finally I think I can get an answer.
The situation is the following:
I wanna start e-commerce through shopify in Guatemala but with previous platforms (like SquareSpace) I had some trouble with payment method for my customers, which means they weren’t able to pay with their credit and debit cardbecause Stripe does not work in Guatemala and PayPal would make them register in a PayPal account.
The question:
With Shopify, is there any payment method option where people can pay with credit and debit card without having a PayPal or other account?
Also, for paying Shopify Bills, can we use a GUatemalan account or it has to be a foreign one?
Thank you!!!