We are a US-based company, and ship to over 40 countries around the world. Our payment and tax stacks is Shopify Plus, Recharge, and Avalara. Here’s the problem:
When a new international visitor comes and signs up for, say, a quarterly subscription (we re-bill them every three months), the INTIAL order is just fine. Taxes and duties are properly applied to the total amount (purchase price + shipping fee). However, for all subsequent re-bills (e.g. month 4, month 7, etc.), taxes and duties are only applied to the shipping fee (not the purchase price).
Anyone encountered this before? Shopify, Recharge and Avalara have not been helpful. And we have triple checked all our settings. Thanks for any ideas!!!