Hi could you please someone tell me if this picture on my website: pawitopia.com - the picture under icons with text(free shipping, secure checkout etc… under a green block(there are 2 cats sitting on a product i sell- this is the picture i mean) is seen clearly on the mobile view as well as on the desktop for you… i didnt see it that clearly on my phone and i was trying to make it even better resolution in canva but i feel like it stayed the same… so please tell me if it is only a problem with my phone or do you see the picture not so clearly as well… and if you don´t please help me solve the problem how could i make it a good resolution… thank you very much
Topic summary
Image clarity of a homepage photo (two cats on a product under the green block with “free shipping, secure checkout” icons) across mobile and desktop.
- Reporter sees the image not clearly on their phone. Tried increasing resolution in Canva, but no visible improvement.
- Another participant checked the site in Chrome and reported the image looks clear. Provided screenshots as evidence (images central to the assessment).
- Asked for the reporter’s device details, suggesting the issue may be device-specific and should be diagnosed on that device.
Latest update: Reporter acknowledges the image appears clear to others and thanks them.
Outcome/status:
- No platform-wide image quality issue confirmed; appears clear on at least one Chrome setup.
- Root cause on the reporter’s phone remains undetermined; no specific fix or settings change shared.
- Discussion is tentatively resolved for general visibility but remains open if device-specific troubleshooting continues.
1 Like
Hi @michal22
This is on my end. Im using chrome.
What device are you using? If its not clear on your device it must be fix on same device.
Hi good to know that its clear… thank you very much