Local Pick Up + Apply Pay + Charging Shipping

Topic summary

Users report a technical issue where customers selecting Local Pick Up (with $0 shipping cost) and paying via Apple Pay are incorrectly charged the standard shipping rate at checkout.

Key Details:

  • One user shared a screenshot suggesting to check shipping and delivery settings, but the image details are unclear from the encoded text.
  • Multiple participants confirm experiencing the same problem.
  • No confirmed solution has been found yet.

Current Status:

  • The issue remains unresolved and open.
  • Users are seeking guidance on how to fix the Apple Pay + Local Pick Up shipping charge conflict.
  • Community members have requested updates if anyone discovers a workaround.
Summarized with AI on November 22. AI used: claude-sonnet-4-5-20250929.

Hello! We have a strange issue where when a user selects Local Pick Up ($0 shipping) and Apple Pay for checkout, that they get charged our Standard Shipping rate. Is there a way to resolve this?

@McCloudMerc

check this setting in shipping and delivery…

Hi, we are having the same issue. When customers select Apple Pay, they are forced to have produce shipped instead of allowing them to pick up. How did you resolve this issue? Thanks. Karen

Hi! Did you end up finding a solution to this issue? I’ve been having the same problem and am not sure how to resolve it.

Hi, no I did not resolve this issue. If you figure it out, please share!

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