Localization position mobile version Horizon theme

Hi! I have a bit of a problem. On the mobile version of my website the ‘language switch and currency swith’ disappear into the hamburger menu (in the bottom), so it’s almost impossible to find for customers and I’m losing sales that way.

I tried to look into the code, but I’ve no idea how to change it? Is there anyone who could help me?

I would like to have the language / currency (localization) or on top of the menu (above ‘shop’) or even in the header section on mobile (depends on how it looks like). Is this even possible with the Horizon theme?

My website is estherbennink . nl

I saw that you added the language switcher where I wanted to be it, but…. you also installed an app that I pay $99 dollars for today which I cannot find anywhere. The app is called order porter and is installed at the same time you were active. Have you any comment please?

Hello @EsBe ,

I hope you are well!

No, I have never heared of Order porter but can you please share the screenshot of the logo of the app? It will be helpful for me to find the app.

Regarding to Shopify (I asked them for help here) it’s this company: https://help.orderwithporter.com/ - I attached the logo as far as it’s not all pixels. I tried to get in touch but nothing happened, not with @The_ScriptFlow or with orderporter.

order porter logo

@EsBe Did you tried to create the ticket? Support Center | Create Support Ticket? I have checked this on Shopify and confirmed that the app is not available on Shopify.

I recommend you to contact the bank and get chargeback or dispute. Also, please do not provide the access to Untrusted people. They will scam you.

Also, I recommend you to check the https://apps.shopify.com/ Shopify app store for any app. If the app exist, than only install the app.

On Horizon, the language and currency switchers are part of the localization form, which by default sits in the footer and collapses into the hamburger on mobile. To surface them, you can move the localization block into a more prominent position.

In the theme editor (Online Store → Themes → Customize) look for a “Localization” block in the Footer or Theme settings. Drag it into the header section or into the top of the mobile menu. If the drag‑and‑drop interface doesn’t support this, you can edit the theme files: locate the mobile drawer template (often sections/header-mobile.liquid or snippets/drawer-menu.liquid) and insert the <localization-form> snippet above the menu links so the selector appears before the hamburger items. You may need to add some custom CSS to adjust its layout.

Another option is to add a dedicated menu item for language/currency by linking to your translation app (e.g. Weglot) or to the # anchors Shopify uses for Markets, so users can switch languages without opening the footer. Remember to back up your theme before editing code, and test on different devices to ensure the selector is easy to find.

Thank you! I did, but nothing seems to help. Only that @The_ScriptFlow finally admitted that he did it, which is super scammy and unfair. No follow up yet, so I conctact shopify and they try to get a refund on my behalf this time. I hope they succeed. Thank you for your support!

Thank you! I’m going to look into this as soon as possible!

Unfortunately the same thing happened to me too. I also had an interaction with @The_ScriptFlow. He helped me with a technical issue but I don’t understand why this was done without my consent.

Just commenting here for reach.

Not trying to blame the victim, but one should be very careful granting access to their store. When granting collaborator account access, always recheck what permissions are asked for.

Say, if a person promised to fix your theme, but asking permission to install apps – isn’t it suspicious?

When someone offers their help for free and require an account at your store straight away, even for smaller tasks – ask yourself why.

Probably a good idea to notify moderators here as well.
@jasonh @Jacqui

Wow I had the exact same issue with script flow installing this app. I have now blocked him as he is dodgy for doing that to obviously make commission from the app and left a bad review for this app and told them to take action against devs that install the app to make commission without store owners noticing.

And this is another aspect of the damage done – Was my data leaked from a Shopify site?

People there are quick to blame the merchant and suggest reporting the store as fraud while this can be done by an app or dev without store owners knowledge.

And Shopify is quick to judge.

This is why it’s very important to only grant permissions which are absolutely necessary for the task.