Hey ya! I am seeking a Shopify app that sends upsell emails based on purchases. If you buy ground coffee, you might need paper filters; I offer those on the post-paid page. If the user proceeds and skips it, I will email the filter offer again post-purchase as an upsell. What app does that? Klaviyo doesn’t; inbuilt Shopify automation needs the specific triggers I need; ReConvert is only on page up/sell. No emails. Does anyone know an app that does that? Cheers!
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Hello @Flow23
There are several Shopify apps that can help you send upsell emails based on purchases. Some popular options include:
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Spently: This app allows you to create and send branded transactional emails, including post-purchase upsell emails. You can use their drag-and-drop email editor to design the email and choose which products to recommend based on the customer’s purchase history.
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Oxiem: Oxiem’s app uses machine learning to analyze your customers’ purchase history and browsing behavior to recommend personalized upsells in your post-purchase emails.
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Rise.ai: This app offers a range of features for customer retention and loyalty, including automated post-purchase upsell emails. You can create rules for which products to recommend based on the customer’s purchase history and set up triggers to send the emails at the right time.
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ReBuy: This app focuses on cross-selling and upselling based on customers’ purchase history. You can set up rules for which products to recommend and customize the email templates to match your brand.
I recommend checking out these apps and their features to see which one would be the best fit for your needs.
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Hi!
You can also try SpurIT Post Purchase Upsell - this app encourages customers to buy even more with a special offer on the Thank you page. This way, you can offer related products immediately after purchase.
Heya! You can use Crossing Minds for all kinds of post purchase journeys, and knock out a bunch of birds with one stone:
- Post purchase upsell & bundle (onsite & via Klaviyo/email)
- Recommend a category/collection on your home page
- Default sort order: Recommended
- Upsell & bundle recommendations in cart
- Personalized product recommendations based on user’s behavior (and/or the behavior patterns of similar users)
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Hi @Flow23 ,
You can try Upsell & Cross Sell app. You can use upsell and cross sell offers on your product page, cart page, post purchase, and thank you page.
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Have you tried sending post-purchase videos via email?
There’s a new app on the appstore called Bonjoro that lets you send quick video emails based on purchase events. E.g. Someone purchases ground coffee → you send a video thanking them and mentioning other products they might be interested in.
Could be a cool way of doing things. Would help with repeat purchase rates and reviews too.
Hey @Flow23 , did you find a solution? I’ve been checking ReConvert and Rebuy, and I don’t think they are doing it.
I’m looking at a solution that would do
1/ customer validates order
2/ The app sends an email with a post-purchase offer like “Get 10% discount and add this to your order”
3/ If customer validates, the original order is updated.
(ideally) without having to re-enter payment method
(or) re-paying through a checkout link on this order