Hello Shopify Community,
I’m seeking guidance on efficiently managing our emails given our current setup. We operate three websites - .com for US/Canada, .co for International, and .com.au for Australia. Each website corresponds to a separate Klaviyo account for targeted campaigns. Additionally, we use a single customer service email (gorgias) associated with our .com domain.
With recent requirements from Google and Yahoo mandating updates to email domains based on the connected site in Klaviyo (e.g., email@website.com, email@website.co, email@website.com.au), we are uncertain about the potential impact. Specifically, we are concerned about handling replies to campaigns sent to the .com.au and .co domains. How does this process work, and how can we ensure seamless communication when customers respond to campaigns from different geographical domains?
Any insights or suggestions would be greatly appreciated. Thank you!