Marketplace Connect is broken with Etsy as of now. Etsy has updated their requirements to require “readiness_state_id” to identify if your product is ready to ship, or made to order. When contacting support (which I believe is Codisto and not Shopify) they claim that there is a setting in Etsy to set a default for this identifier. Etsy confirms this is not possible.
Anyone run into this or found a work around? I hate it when 2 support staffs bounce you between them with no resolution.
In Marketplace Connect (Codisto app), go to your Etsy channel settings → Listing Defaults.
Set all products to “Ready to Ship” as the default shipping state.
That way, every new product sync will have a readiness_state_id automatically applied, and Etsy won’t reject it.
If you actually sell made-to-order items, you’ll need to edit those few listings directly in Etsy until Codisto updates their app.
In short: Set “Ready to Ship” as the default in Marketplace Connect → edit exceptions in Etsy manually.
I do not see such a setting. I only have a shipping profile but no shipping state.
Shipping is managed through Shipping Profiles. You won’t find a “shipping state” setting. Instead, go into your Shipping Profile, edit it, and set up the shipping zones/rates for the states or regions you want to ship to.
That’s the right place to control shipping rules.
I think you may be providing answers without looking at the available options in the app as it is today. I understand having some possible stored knowledge about the subject but what you are suggesting does not appear possible on any settings screen I can find.
The only shipping setting available for the Etsy integration is to choose your shipping profile for new listings. However, it imported the shipping profile I had set when I originally integrated and has no function to sync what the shipping profiles are on Etsy currently as I have 3 of them including the original. I also noticed from a set document that new Etsy connections to marketplace connect are not possible, but you can use your current connection if already set up, so this reads to me as some other known problems exist, and maybe this is the major one.
I’m having the same issue. Support just told me to talk to etsy
I do not have a processing profile option on any page I can access related to an Etsy listing within Shopify. Are you using a different Etsy integration than Marketplace Connect?
It’s in Etsy itself, not Shopify.
This does not solve the problem - I would have to be able to pass the listing to Etsy first and then add the processing option after, however new listings fail to transfer to Etsy due to not passing this value.
You said it’s required. I’m just telling you how it’s done and where it is.
Spoken to marketplace connect support again this morning. This time they were able to confirm there is an issue and its been escalated. So hopefully it will be resolved soon!
Update. Not the best response and hopefully one Shopify will address.
We have an update on the escalation.
We want to inform you that we are in the process of deprecating the Etsy marketplace on Shopify Marketplace.
As a result, our focus and resources are now being directed to other supported marketplaces.
While Etsy remains accessible for existing users, our ability to resolve individual issues will be significantly reduced moving forward. Development is frozen on Etsy. We won’t be making any changes.
We apologize for any inconvenience this may cause.
Dang.. I figured something was out of place. My friend said Etsy isn’t even an option in Marketplace Connect. Makes sense though. Etsy is way more strict about sellers and listings. And with the new policy changes, I think the verification workload is just too much. Shopify better get with the times and stop allowing bs on their platform.
