Merchant Center account has been suspended for Misrepresentation of self or product

Shopify Discussion
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how can i contact you?

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@ab14 On the left of this post you can see my name. Underneath the name you can click on my website. Then simply navigate to the contact page. Thanks for your interest.

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Which alternative platform do you use outside the shopify?

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I have set up a change.org petition about this. There are so many small business owners in this same situation. Itā€™s ridiculous. Petition Ā· Tell Google AdWords and Merchant Center to Stop Banning Honest Customers - United States Ā· Change.org

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EmmanuelFlossie
I need your assistance.
Could you please help me ?
Thank You

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Absolutely, you can find the contact details on my website, which is under my name in this reply.

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Hi.
Have you managed to reinstate your Merchant Center account?

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@EmmanuelFlossie Hello Emmanuel, I have a question and I hope you will not mind answering it. I tried google ads like a year ago but my GMC and google ads account got suspended and after so many tries to get them back I could not and then moved on to other Platforms like Facebookā€¦ well long story short, Iā€™m into google again and I have created a new GMC and google ads account with new information and using new laptop so basically thatā€™s new ip, but Iā€™m opening my personal gmail accounts from the same computer among these gmails are one that I used when I got suspended. My GMC is suspended now due to ā€œmisrepresentationā€, but I think the reason is my website not following a lot of google policies as I have checked and not mainly because they find out about me, but Iā€™m not sure you can confirm that based on your experience. I have set up my google ads account but I have not added the billing info yet as Iā€™m waiting for Payooner to deliver my card so that I can use it. Is it okay if the card is under the same name, one that got suspended basically my name, but with different numbers because since itā€™s a new card there will be different numbers than ones that were in the first one, or they will flag me again? Overall is this a safe route to take or they will flag me again? Are the billing info in the google ads account and the Payooner card supposed to be the same? because as I said the card will be under my name but in the google ads I have another name? I hope you will be able to take out of your time and answer my questions based on your experience so as to clear up this confusion.

Thanks again for your help to everyone here.

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  1. Create new accounts when the original accounts are still suspended, which is called circumventing policy violation, and is a reason for another suspension but more serious.

  2. Trying to use techniques to hide or trick Google are all reasons for the suspension.

  3. I do not know anything about Google Ads suspensions, only Google Merchant Center.

My guess, you will get suspended again, and might end up getting a permanent ban.

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Iā€™m here after getting hit with the same nonsense.

Weā€™ve reviewed your Merchant Center account and found policy violations.

Your Merchant Center account has been suspended, and your products are no longer being promoted.

Note that a suspension notification is also displayed in your Merchant Center account. In addition, related Merchant Center accounts may also get suspended.

Your Merchant Center account is in violation of the following policies:

Misrepresentation

Google doesnā€™t want users to feel misled by the content promoted in Shopping ads. [link to policy]

ā€¦ blah blah blah. Screw them, then. Looks like it isnā€™t even worth fighting it.