Missing Purchase value parameter

[Gilbert007]

Hello there,

I have been struggling for more than 20 days and still haven’t solved the issue with Facebook pixel.

Starting from 1 October, Pixel started acting wired and gave me crazy numbers, like ROAs of 1500 or purchases that weren’t real. Also, I had this warning that ''Missing Purchase value parameter". I hired someone and could not find the problem. I also disconnected and connected the pixel again and still no success.

I have heard that a lot of Shopify owners have this issue.

Thank you in advance

[ryanpdf]

any luck with this? We are having similar issues

[Gilbert007]

Hello there,

Yes, I did solve this problem. I think on my store it was a problem with Currency Converter App which wasn’t counting right the purchases.

I did everything else and only when I deleted the App the issue was resolved.

I hope that this helps.