Hi,
I just noticed that the announcement bar on mobile on my store disappears. www.tiyproducts.com
I am not a developer and I can’t figure out what’s wrong with it.
the box on announcement bar is check as “visible” but my guess is that is a code problem. It was working just fine.
Help?
Hi, @AndreaNucete-E !
Thanks for reaching out in our Community forums. I’m happy to help.
You mentioned that your announcement bar is working fine on your desktop, but is hidden on your mobile device. I can confirm that this is the case when I tried out your link on both devices. I would love some more context about this issue so that we can work towards the route cause. Are you able to confirm if you made any coding changes to your store recently, installed any apps, any updated to your theme, or made any changes in general that you think could have caused this issue?
You can also consult your theme developer. It looks like you are using a third-party theme so you can contact your theme developer to learn more about factors that are affecting your announcement bar.
Kindly reply back to this thread with any questions or updates and we can continue our conversation further!