So you’re telling me I have spent every free hour of the past nine months building an international webstore selling goods to customers abroad, but that there is no native way for me to display prices in customers’ national currency or allow them to pay in their own currency? All this simply because you did not launch Shopify Payments in my country?
Do you know how confusing and unprofessional it looks to display prices in one currency and suddenly force them to pay in another at checkout?! Do you know how backwards it looks to force international shoppers to pay in my tiny country’s rinky-dink national currency?! What customer would ever do this? Would you?!
This is completely and utterly unacceptable. If you can’t offer full and viable solutions to your customers to properly do e-commerce in their country, then you shouldn’t launch in that country at all. I know you will say something like “We believe we have viable product for users in countries without Shopify Payments to do e-commerce”. No - you don’t. How can I possibly have a successful e-commerce website that competes with other international competitors if I can’t take payments in customers’ currency? And again, who wants to shop and buy in my currency? Wouldn’t you be frightened as a buyer if you wanted to buy a sweatshirt for $75 and then at checkout the value suddenly turns into 1,762.13 in a currency you’ve never even heard of?!
Are you suggesting as a solution to enable the conversion of prices and currencies for different markets on other payment providers like Stripe does?
Yes, please! This is a feature requested by so many people. Not having Shopify Payments wouldn’t be such a huge problem - especially since you boast having a hundred other payment providers - if you just enable multi currency for any of the payment providers that support it. This would be huge, and quickly increase adoption of Shopify internationally, where multicurrency is a must, but Shopify Payments isn’t offered. You’d literally double the amount of paying custromers overnight if you enabled this feature, seems like a no-brainer.
Thanks for your response, and I’m sorry for the delay in getting back to you!
I wanted you to know that I also thank you for this valuable feedback. We truly appreciate your input. I have gone ahead and added this feedback along with the others for our development team to consider. We continuously evaluate and consider feedback from our merchants to improve our platform and expand the capabilities of our payment options.
I’m here just to add up on the request to have multiple currencies in countries that can’t use Shopify Payments (brand from Greece here, i use EUR and need USD).
Please take this into consideration as it’s a simple feature that could solve many UX issues.
Thank you!
my store is located in Slovakia and it is not a supported region for Shopify payments. My payment provider is Stripe which enables payments in different currencies. May it be implemented and connected with my online store or Shopify still accepts only Shopify payments for having checkout in different currencies?
I’ve the same problem My payment provider is Stripe, which allows for payments in various currencies. Can it be integrated and connected with my online store, or does Shopify only accept Shopify payments for checkout in different currencies? Would adding a Stripe-embedded checkout resolve this issue? I’ve a high bounce rate because when a customer from the EU, Canada, France,etc visit my website they see the prices in their local currency but when they finally reach out to the Checkout the currency reverts back to the US dollar and they abandon their purchase , How i can fix this issue ? Can it be fixed if i Changed my Checkout page from shopify to Stripe?
Hi Maz, Even We are facing same issue. My company is based in India. Because of this we are not able to fully migrate from Magento to Shopify. Can you help on by when this can be done in India?
If you have a Stripe account, try Easy↭Pie Shopify Stripe Checkout supports multi-currency and many payment methods without any additional commissions.