My store's currency is CAD but showing USD under Canada

Start a Business
1

Can someone tell me why the currency on my website isn’t right? I have the display set up as CAD, but for some reason when you choose Canada, the currency shows up in USD not CAD?

I did have a currency converter app installed (Nova), but because it was showing USD under Canada, their support told me they couldn’t help me. I unistalled the app and tried another app (Bucks) and same thing. I currently do not have an app installed, just the default converter that came with the theme (Dawn).

Thanks!

This is from my site:

joydeandesigns_0-1723854235800.png
joydeandesigns_0-1723854235800.png232×106 1.17 KB

Here is my set up.

joydeandesigns_1-1723854269494.png

joydeandesigns_2-1723854287575.png
joydeandesigns_2-1723854287575.png606×253 15.1 KB

2

You can check the Market currency setting. Maybe with the Canadian market, the currency was set to USD. You can follow these steps:

  1. Navigate to Settings > Markets

  2. Check the currency setting

BSSTekLabs_0-1723861646095.png
BSSTekLabs_0-1723861646095.png2426×1294 248 KB

BSSTekLabs_1-1723861721995.png
BSSTekLabs_1-1723861721995.png2314×1288 226 KB

BSSTekLabs_2-1723861750460.png
BSSTekLabs_2-1723861750460.png2354×1298 246 KB

We hope this assists in resolving the issue.

If you find our solution helpful, kindly consider Liking and Marking it as Accepted. Thank you!

1 Like
3

That was it!

Thank you sooooooo much!!!