Need to mark order as fulfilled

Shopify Discussion
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I work with a Fulfillment App, but personally mailed out an item that I had on hand - just asking for the shipping costs as payment. I created a draft order to send an invoice, which was paid through Bank Deposit. Now I can’t seem to mark the order as ‘Fulfilled’, despite repeatedly trying the “Mark Order As Fulfilled” option that was originally available.

I don’t want to Request Fulfillment and create confusion with my Supplier, but I also dont want to have seemingly unfulfilled orders sitting in my orders list. I believe this function may have changed over the years, and nothing I am finding online now seems to work. Any ideas surely welcome!

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Thank you so much! It took a few more ‘tweaks’ to get this to work, but after you pointed me in the right direction, I was able to find my way to eventually completing the task. Much gratitude :folded_hands:

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I appreciate your reply, although this wasn’t quite my exact situation. I
did initially see the “Mark Order As Fulfilled” option, but it would not
apply to my order - and eventually disappeared.

I have since been helped, but always appreciate all thoughts. Thank you!

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