Nigerian payment methods

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Topic summary

A store owner requests the ability to add Nigerian payment methods (Paystack or PayU) regardless of store location settings.

The Issue:

  • Paystack was available when the store location was set to Nigeria
  • The option disappeared after switching the store location to the US
  • This has resulted in lost sales and failed Nigerian customer transactions

Why Paystack Matters:

  • Offers multiple payment options: USSD, bank transfer, and card payments
  • More effective than Google Pay for Nigerian customers (which only accepts cards)
  • Better suited to local payment preferences and infrastructure

Current Status:

  • Another user suggested contacting Shopify support directly to request these payment methods
  • The issue remains unresolved and appears to be a platform limitation based on store location settings
Summarized with AI on October 29. AI used: claude-sonnet-4-5-20250929.
1

Hello there,
I would like to request that you enable store owners to add Nigerian payment methods like PAYSTACK or PAYU to the store because it causes a lot of inconvenience otherwise.

When my store location was Nigeria, i had the option to add paystack which is a seamless way to proces payments..
However as soon as i switched to the US, the option vanished.

This has caused me a lot of inconvenience and loss of potential clients because my nigerian payments are not going through. :disappointed_face:

Google pay is not as effective becuase it only uses card payments, meanwhile paystack enables users to complete the transaction in multiple ways such as USSD, BANK TRANSFER, CARD PAYMENT ETC and that is perfect for customers in Nigeria.

I humbly request that you consider this and you enable the option to add Paystack, or PayU to my store regardless of the location.

Best,
Jeremiah.

2

@KingJeremii

You can contact Shopify support requesting payment methods.