No one can see my Shopify store

Shopify Discussion
1

My Shopify store is not working. No one can see it online. What am I missing?

2

Hi, can you please send your Shopify store link so that we can check what issues you are having? Also if you can please share access to your Shopify store so that we can check all of the internal issues?

3

Hi, @serenanbridges1 .

Thank you for reaching out. I am sorry your having difficulties seeing your store online.

Can you share the URL with me? Have you purchased a plan? If so, which plan are you on?

Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell?

Talk soon,

4

serenas-jewelry-more.myshopify.com

5

I purchased $5 month plan. I don’t know how to give access

6

Can you please call me. 205-878-5791. Thanks

7

Hi, @serenanbridges1 ,

Thank you for your reply and for sharing that information.

I just tried accessing your site on my end, and it’s working perfectly for me. What do you see on your end?

Please let me know if you have any further questions!

Talk soon,