Does anyone know any legitimate way to contact the Risk Operations team? They are currently holding all our payouts. I was asked to submit documents within 3 days or else they’d close down my store.
I submitted all the requested documents within a day.
Now it’s been nearly 3 weeks and they have not response.
I have emailed them and contacted support multiple times. All the support agents assure me that they’ve “escalated the issue” and they will respond within the next days but it’s all lies so they can close the support ticket.
In a previous store I was only able to get assistance after long rants on twitter.