A developer is troubleshooting an admin link extension for their Shopify app that should create order labels when clicked. Despite configuring the extension with a Pipedream URL as the target, no requests are being received when users click the ‘Create label’ action on the order details page.
Suggested troubleshooting steps include:
Verifying the extension configuration points to a valid HTTPS URL
Confirming the app is properly installed with necessary permissions
Testing the Pipedream endpoint independently to ensure it receives requests
Trying incognito mode to rule out browser extension interference
Current status: The issue remains unresolved, with the root cause still being investigated. The developer created a test app to isolate the problem from their production environment.
Summarized with AI on November 18.
AI used: claude-sonnet-4-5-20250929.
I would like to add an admin link extension to our Shopify app which would allow us to create a label to an order when the user clicks on it.
I have created a sample app using Shopify CLI with the purpose of testing the extension because I could not get it to work for my production app. I added an admin link extension for the Order details page. As target url I configured a pipedream url.
I would expect the target url to be called when clicking on the ‘Create label’ action on the order details page.
However, I did not see any calls to the pipedream url.
If you’re not seeing the request being sent to the target URL, there could be a issue with the setup of your admin link or a problem with the setup of Pipedream.
Here are a few things to check:
Extension Configuration: Make sure your app extension is properly configured. It should point to a valid URL (your Pipedream endpoint). The target URL should be HTTPS.
App Setup: Is your app installed in a store and does it have the necessary permissions to create the admin link?
Pipedream Setup: Pipedream should be able to receive requests from any source, but it’s worth double-checking your setup there as well. Are other requests to the Pipedream URL working as expected?
Test in Incognito Mode: Browser extensions can interfere with the requests sometimes. Try testing in an incognito window to see if that could be causing the issue.