Main issue: During Shopify app OAuth installation, the redirect_url (callback) is not invoked and merchants see “There’s no page at this address.” Reloading sometimes helps, but not for all. Reports suggest the problem began around May 3.
Status/updates: A Shopify staff member first attributed it to a production incident and said it was resolved. Multiple developers then reported the issue persisted. Another staff member later confirmed additional reports and said a fix would be pushed “momentarily.” No confirmation of full resolution was posted, and the Shopify Status page did not list the incident.
Impact: Affects embedded app OAuth flows; some app review feedback flagged the issue even when developers couldn’t reproduce. Both CLI and non-CLI setups are impacted.
Technical context: OAuth is the app authorization flow. Embedded apps use a host parameter (format: host.myshopify.com) to redirect back into Admin. A related question arose about the new admin domain (admin.shopify.com) and whether redirects should now target it, which remains unanswered.
Current state: Unresolved/unclear. Fix was promised; tracking details and final confirmation are pending. A screenshot of the error message was shared.
I’m having a strange issue with the OAuth process.
I have implemented the installation process following the official guide. Until a few days ago, everything was working perfectly.
Now, during the OAuth process, after the user clicks “install app”, the callback (redirect_url) is not called, but an error message is displayed: “There’s no page at this address”.
My app suddenly has been getting this issue too. I have many clients mad at me for it even though it’s not my app’s bug. Please look into this again. I haven’t changed anything in my app’s oauth process and it was working perfectly until about May 3rd.
Thanks @awwdam , we’re developing our first app. We just finished the OAuth video and everything was going great until the last step, where we are also seeing this error. Has the fix been pushed or are the devs still working on this?
Side note, reloading does not fix this issue for us.
Not sure why, but we have received this feedback from Apps Review team with our new submitted app, even though we cannot reproduce issue in our side. Also we do not use Shopify CLI
