Order API: Set customer language / locale for notifications

Retired Boards Appdev Custom Storefronts
1

Hi,

how can we set the language for email and sms notifications when creating orders through the Shopify Rest API?

The customer_locale seems to be read-only according to the API reference (if that is even the right parameter for it).

Best regards,

Felix

5 Likes
2

Iā€™m having the same issue hereā€¦

1 Like
3

I would love to here an answer on this.
@Shopify_77 can you please have a look at it. Thanks

1 Like
4

Hi @fhelger

You are correct that the REST Order.customer_locale field is read_only.

I can add a feature request for the REST API, but for now you could also try using the customerCreate or customerUpdate mutations to set the correct locale, then creating/ completing draft orders for the customer using the GraphQL Admin API to send notifications in the desired language as a workaround.

Cheers,

5

this did not worked for me, I tried with customerUpdate mutation and I get a failed message saying ā†’ Error: InputObject ā€˜CustomerInputā€™ doesnā€™t accept argument ā€˜languageCodeā€™.

Please help if there is a solution.

6

Hi @ShubhamDhage :waving_hand:

The notification language is determined by the Customer.locale attribute, formatted as an ISO code. The following is an example customerUpdate mutation and variables:

mutation ($input: CustomerInput!) {
    customerUpdate(input: $input) {
        customer {
            locale
        }
    }
}

{
    "input": {
        "id": "gid://shopify/Customer/5790884724854",
        "locale": "fr"
    }
}

The list of locales can be queried with the below:

{
    availableLocales {
        name
        isoCode
    }
}

Hope that helps!

7

Is there any news regarding this feature for StorefrontAPI? We have a similar use case where we have to set the locale when creating a customer through Storefront API.

thanks!

1 Like
8

Having the same issue and didnā€™t find a solution so far.

9

I am not sure how to send a PUT request with update object for the customer.

What I mean is which is the Language field in the customer object and how one can send an update object with correct information?

What I mean is:

I do have in my shop set the geolocalzation app that show to customer correct content to customer(Italian, Greek in one of those countries and English elsewhere).

The problem is that I see that every customer is saved with ā€œEnglishā€ as language no matter, because the shop default language is English(and should be).

I also set a Flow that attached a correct tag based indeed either on local or ending of email address(my only way to ā€œdiscriminateā€ between customer location when sending emails for communication.

I would still ā€œfixā€ the language assigned to customer, if italian, then italian, if greek then greek

So to sum up, how the object send via PUT API should look like?