Orderly Email by FORSBERG+two Aps, Error Application

Shopify Apps
1

Dear Shopify Support,

Please kindly help me to follow up to FORSBERG+two app regarding my concern since 5th of May until this day. Orderly Emails by FORSBERG+two Aps has installation error after Google Chrome browser is up to date Version 90.0.4430.212 (Official Build) (x86_64), and Safari Version 14.1 (15611.1.21.161.5, 15611),is up to date. The app is no longer working.

OrderlyEmails Faild.png
OrderlyEmails Faild.png1920×615 56.2 KB

As you can see on email trend below they requested the code for collaborator to fix the issue but they never login at all and never come back to me since then. Kindly help me to contact them to expedite to fix this issue this is a very frustrating experience. Hoping your reply soon. Thank you.

Regards,

Julius

2

OrderlyEmails Cost.png
OrderlyEmails Cost.png918×565 49.5 KB

This is not working at all. Only use 1 email template “Order Confirmation Template” only once and not working at all!!!