Hi, our store got frozen in the morning. But the payment is not going through. Please help with a payment link asap .
Hey, @NambiarSupport! Welcome to Shopify Community!
We’d love to look into your billing and find out why your payment isn’t going through. In order for us to investigate, we’ll need to access your account. While we’re not able to provide account-specific support via the Shopify Community at this time, our support team will be happy to continue assisting you. Please visit our Help Center and chat with the AI assistant to connect with our support team.
Since this is the next step I’ve marked this reply as the solution for the benefit of others who may discover this topic. Thanks!