By the red marking i made there is showing my private name…but only if i search my own website with my phone if i seach for my site with the laptop it shows my shop name…which should be normal… i really ned to change that and i really need help… i also already checked the shop details but there seems to be everithing right…
heeelp pls… dont know what to do…
Hi @katjabrog
I can definitely understand your concern and desire to get that updated.
Without having the URL to test myself on my end, I can provide you some steps to try out to see if you can get this resolved. Keep in mind that if the site content does need to be recrawled, that can take some time.
First step, I would clear all your browser cache and cookies on both devices and search once again to see if the results stay the same. It’s possible that the search is loading an outdated cache on one or the other device.
Double check in your Online Store sales channel > Preferences that your meta description for your site is updated.
Lastly, you can ask Google to recrawl your website by following the steps here: Ask Google to Recrawl Your Website | Google Search Central.
Hopefully that helps!
