Payment app cancel url goes to processing page

Shopify Apps
1

Hi Shopify team,

I noticed that the cancel url sent in the payment request is now set to the processing page (example: https://{shopify.store}>/checkouts/cn/c1-1a6484103cf094b45b6a02031c0760ae/processing). This is causing infinite loop because it will redirect again to our hosted payment page.

Also, even when I updated the cart and proceed to checkout, the same processing page will be called again and will re-trigger the same payment.

I have attached screencast of the issue I faced.

4 Likes
2

i can confirm this. We see the same issue

3

We’re experiencing exactly the same redirect loop issue in two payment applications of our partners. It doesn’t affect everyone, only some users. Our cancel URLs sent by Shopify also end with “/processing”.

4

We’re experiencing the same behaviour for some users too. Is there any update on this issue?