Payment icons keep disappearing in the footer of site?

Store Design
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Topic summary

A store owner is experiencing an issue where payment icons display correctly in the footer during test mode (using bogus gateway) but disappear when switching to live payment processing.

Current Status:

  • Footer setting to show payment icons is enabled
  • Icons work in test mode but not in production

Suggested Solutions:

  • Verify payment gateway configuration in Shopify backend settings
  • Review theme code to debug the conditional display logic

The issue appears related to how the Atom theme handles payment icon visibility based on active payment methods. The discussion remains open with no definitive resolution yet.

Summarized with AI on October 30. AI used: claude-sonnet-4-5-20250929.
1

Hi there.

I want to display the payment icons in the footer of my site. When I use the bogus test payment, the icons show however when I switch over to real payment, the icons disappear. The option to show payment icons in the footer settings is turned on. How do I fix this? Thanks so much!

Theme: Atom // Site URL: chalkdot.co

2

Hi again,
need to check your check code to debug this issue

3

How do you do that?

4

Make sure you have the payments setup correctly in your shop in the backend.