Payments

Topic summary

Issue: A South Africa–based merchant can’t activate payments and can’t find a third‑party provider. They have PayPal but need to switch to a PayPal Business account and are unsure where to view their store’s name for the setup.

Latest update: A community member confirmed Shopify supports multiple gateways in South Africa and shared Shopify’s official payment gateway directory. Examples cited include Paystack, 2 Advanced Credit/Debit Card, and 2Checkout Convert Plus (by Verifone).

Actions suggested: Review the linked payment gateway list to choose a compatible provider for South Africa. Consider proceeding with PayPal Business if preferred.

Open questions: The specific question about where to find the store name in Shopify remains unanswered.

Status: Guidance provided via official gateway list; no final resolution yet.

Summarized with AI on December 23. AI used: gpt-5.

Hello Team

Please kindly assist, I’m in South Africa and struggling to activate my payments. I cannot find a third party provider.

Do you have any suggestions?

I do have a PayPal account which is already part of the Shopify payment method, I just need to switch to Business and it also needs a company name…where can I see my Store’s name?

1 Like

Hi @NgceboM !

There are a lot of payment provider that Shopify is supported in South Africa such as, Paystack, 2 Advanced Credit/Debit Card, or 2Checkout Convert Plus (by Verifone). Here is the link where you can find the complete list of payment gateway that you can use: Payment Providers and Online Payment Gateways (2024).