Hello @abelonde
This whole payouts pause/404 loop can definitely send you in circles. Shopify Payments pauses your payouts when the micro‑deposit verification fails (that $1.98 test charge), and until you confirm the bank details in your Shopify Payments settings, new funds just sit “pending” in your dashboard.
To fix this, I would recommend you:
- Use desktop Shopify (not the mobile app) and go to Settings → Payments → Manage Shopify Payments.
- Look for the verification prompt—there should be a field asking “How much did we deposit?” Enter the micro‑deposit amount from your bank statement.
- Once that’s accepted, the “Payouts paused” banner will disappear and all pending and future orders will be pushed out in the next payout cycle.
- If you don’t see the verification field, or the button still leads to a 404, open your browser’s dev tools and grab a screenshot of the broken link, then send it to Shopify Support with “Shopify Payments micro‑deposit verification link broken” in your subject line. They can nudge the correct verification page for you.
- Until you properly verify that deposit in Shopify Payments settings, any new orders are just pending. Once verified, you’ll see your missing funds roll out on the next scheduled payout.