There are many review importing apps around, but which app allows you to keep them after uninstalling it?
We had to pause our Shopify shop temporarily to update quite a few things, and now we are using it as a catalogue. So obviously we wanted to uninstall all the marketing apps we did not need, including the one which collected reviews. To my surprise, removing the app made all the reviews disappear. It turns out, they are only visible when their app is installed. So we need to get them back into the system somehow.
Does anyone know an app which enables me to import reviews, possibly for free (may be on a free trial), but the most important thing is that we can keep the imported reviews and avoid keeping the app running on a monthly basis. There are less than 600 reviews to be added.
So far I was suggested to try Trustify, NB Reviews and Areviews, which can all import reviews from cvs files on a trial plan. But not sure if I can keep them after uninstalling them.
thank you.
HI， there
I think before uninstalling the review app, it is advisable to export all the reviews to your local system. This ensures that you have a backup of the reviews. In the future, if you reinstall the same app or install a new one, you can then import the reviews back into the system. It’s important to note that the review format should align with the requirements of the app.
thanks for commenting. oh of course I backed up all the reviews, but I assumed they will be left alone since there were also old reviews which were collected before adding the app. I hoped it were more straightforward to do this in Shopify. anyway, using an app seems to be easier than doing it semi-automatically with metafields…
Hi Schnitzelchen,
If the app is deleted, reviews won’t be displayed because its code will no longer function. To avoid losing your reviews, I recommend backing them up regularly. Alternatively, you could keep the imported review app in its free version to ensure the reviews remain visible on your website.