POS

Retail & Point of Sale

Topic summary

A store owner wants to prevent employees at one POS location from viewing sales data from other locations.

Solution provided:

Adjust staff permissions in Shopify Admin:

  • Navigate to Settings > Users and Permissions
  • Select the staff member and edit their POS Role
  • Disable “View all reports” to restrict global sales visibility
  • Ensure employees only have access to their assigned location
  • Remove unnecessary admin section access

Key consideration:
Staff with full admin access (rather than POS-only access) may still see all location data. In such cases, admin permissions must be removed and replaced with POS-specific roles to properly restrict visibility.

This configuration ensures employees only see sales from their assigned location.

Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.
1

How to hide sales from employees at other pos locations

2

Hi @Ekboutique

I see exactly what you’re asking—you want to prevent employees at one POS location from seeing sales data from other locations in your Shopify store. Let me break it down for you and offer a solution.

The Issue:

By default, Shopify POS users with Staff permissions can access sales data across all locations unless their permissions are restricted. If your employees work at different locations, you probably want to limit their access so they only see sales from the location they manage.

The Solution:

To hide sales from employees at other POS locations, you need to adjust their staff permissions in Shopify’s admin settings. Here’s how:

1-Go to your Shopify Admin.

2-Click on ‘Settings’ > ‘Users and Permissions’.

3-Select the staff member whose permissions you want to edit.

4-Scroll down to “POS Role” and click ‘Edit POS Role’.

5-Adjust their access:

  • Disable “View all reports” so they can’t see global sales data.
  • Ensure they only have access to their assigned location.
  • Remove access to other admin sections if they don’t need them.

6-Save changes.

This way, employees will only be able to see the sales from the POS location they are assigned to and won’t have visibility into other locations’ data.

Important Note: If your staff members have admin access (not just POS access), they may still see sales reports for all locations. In that case, you’ll need to remove their full admin permissions and only assign them to the POS role.

If you need any other assistance, feel free to ask, and I will try my best to support you.
Best regards,
Daisy.