Preloader

Topic summary

A user is experiencing an unwanted loading screen (preloader) when opening their website after updating their theme to a new version. The preloader appears for a few seconds, but there’s no option to disable it in the theme settings. They’re seeking a solution to remove this loading/buffering screen entirely, as they prefer not to use a preloader on their site.

Summarized with AI on October 25. AI used: claude-sonnet-4-5-20250929.

Hi everyone. I hope you are doing well.
When I open my website, I see a loading screen. There is no option to disable it in settings. I am updating my old theme to the new version. It hovers for a few seconds and I see that you can add a preloader. Can i get rid of this loading of buffering kinda situation. I do not want to use a preloader. Would anyone be able to give me a solution to fix this?

Hi,

i found it and it looks like this

{% if settings.preloader_enable %}

{% endif %}

<div id="PageContainer"></div>   

<div class="quick-view"></div> 

do i delete this?

Don’t delete anything.

Use {% comment %} and {% endcomment %} for this. This makes it easier for a developer to troubleshoot.