A store owner reports a pricing discrepancy where products display at approximately 20.5% lower than their set prices. For example, a product priced at $41 in the admin’s “Products and Pricing” section shows as $34 on both the product page and during checkout.
Key Details:
Current Status:
A community member suggests the price difference might be caused by code from an app or theme applying an automatic 15-20% discount. The issue remains unresolved, with the root cause still being investigated.
Hi,
The prices that are showing under Product and Pricing are different than what shows on page & Checkout.
for example if in Product and Pricing I have a product at 41$, on the page it shows as 34$ which is a 20.5% lower.
How can I solve this problem?
Screenshots attached.
Thank you
@Rodriguezcuna did by mistake you clicked any sales setting or coupon settings which are being applied?
@Rodriguezcuna - can you share this page link? may be code from any app or theme is changing it to 15-20% discount
Here it is the link:
https://www.rodriguezcuna.com/products/big-hair-gabriela-ceramic-wall-piece
Since I am in India, it shows me price in INR and it is the same for both
the pages
Yes showing 34 everywhere, is it happening to this product only or all?
May be you are ading value 41 to variants and actual product is 34 only, is
it the case?
Happening to all the products.
No variants.
