Prices not displaying

Store Design
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Topic summary

A Shopify store owner encountered an issue where product prices weren’t displaying after adding them back to the store. Previously, the store had no prices and used custom WhatsApp redirect buttons instead of standard purchase options.

Problem scope:

  • Prices missing from collection pages, individual product cards, and shopping cart
  • Adding price blocks through theme customization didn’t resolve the issue
  • CSS file editing (as suggested in forum resources) also failed

Solution found:
The issue was caused by hidden code in the Store Currency settings. Removing this code immediately restored price visibility.

Step-by-step fix:

  1. Navigate to Settings > General
  2. Scroll to “Store Currency” or “Currency Display” section
  3. Select three dots for options > “Change currency formatting”
  4. In “HTML with currency” field, delete class="hidden"
  5. Save changes

Another user confirmed this solution worked across all themes they tested, suggesting this is a common configuration issue when transitioning from catalog-only to e-commerce functionality.

Summarized with AI on October 30. AI used: claude-sonnet-4-5-20250929.
1

On my shopify store, previously I had no prices displayed and instead of the buy now options I had set up a custom liquid that would redirect clients asking for a product to my WhatsApp contact.

Today I added prices to my shopify products, I went to the theme customization and added the price block, yet it isn’t displaying any prices.

-I have already tired to add the coding to the base css file as prompted in this;
Shopify forum answer for base css file editing but it didn’t work.

-The prices are not being displayed on the collection page, and the individual product cards as well.

-When I add products to the cart, even at the cart no price is being displayed of the selected articles.

Kindly guide me on how I can fix this issue.

2

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3

Update: FIXED

I went to the store details, over there I scrolled down to ‘Store Currency’ over there I had a code which would not display the prices, I removed the code and the prices were being displayed.

1 Like
4

Just wanted to say thank you for updating! I also was having this issue, and could not get prices to show on any theme. Your update led me to finding a code in my ‘store currency’ which also kept the prices hidden. For anyone else having this issue, this is where I found the code:

Settings > General

(Store defaults sections) CURRENCY DISPLAY

[select the three dots for options] Select ‘change currency formatting’

in section “HTML with currency” delete the class = hidden

Save

This worked for me and prices now show on all themes I test.