Recently there was a change to how customs forms print. They no longer print with the label. Instead, you have to go back to the order screen and separately print the customs forms. And for USPS Priority, it splits the customs forms into 3-4 pages which have to be opened and printed individually.
I asked Shopify Chat why this changed. They stated it was an “improvement” which allowed you to print the forms separately in the manner you choose. But you could do that before directly from the label printing screen, including the option to print WITH the label and have all the forms come out seamlessly at once.
This is a massive loss of efficiency!
Instead of making “improvements” like this, these options should be developed as features which can be toggled. This gives the store owner more control over their precious time spent doing tasks such as printing USPS customs form page by page in the slowest manner possible.
Not a good change.