Private App Order API Server Error

Retired Boards Appdev Customers Discounts And Orders
1

Hello, I am making a GraphQL request with a private app and getting this error:

{
   "errors":[
      {
         "message":"Internal error. Looks like something went wrong on our end.\nRequest ID: 2cbbc9bc-8801-4f02-a3dd-f76c47ad1f03 (include this in support requests).",
         "extensions":{
            "code":"INTERNAL_SERVER_ERROR",
            "requestId":"2cbbc9bc-8801-4f02-a3dd-f76c47ad1f03"
         }
      }
   ]
}

This is what my query looks like.

`{
		  orders(first:99, after:` + cursor + `) {
		  	pageInfo {
		  	  hasNextPage
		  	}
		    edges {
		      cursor
		      node {
		        id
		      }
		    }
		  }
		}`

The API was working fine until a few hours ago. API is written in Golang.

Thanks for any help!

2

Hi @AddisonApps

Hope you’re having a great day!

Did you try your request in the Shopify GraphQL app? Otherwise, install it to explore the GraphQL Admin API and run queries and mutations against your development store.

I just tried it in a development store:

scrnli_05_06_2021_01-35-52.png
scrnli_05_06_2021_01-35-52.png1109×608 26.1 KB

During install, the app will ask you to set the access scopes. Select the rights access scopes to give the app the rights to access orders.

If you have any further questions, please do reach out either here on the forum, or via a private message/email.

3

Hi @Morek , Thanks for the reply!

I used the GraphQL app as suggested, here is a screenshot of the response:

Screen Shot 2021-06-04 at 5.07.38 PM.png
Screen Shot 2021-06-04 at 5.07.38 PM.png1277×439 48.4 KB

4

Bumping this up as it is still occurring and I have not received any help from Shopify. Their support told me to post here…

5

This is an internal server error, if it was an access scope issue I should be receiving a 400 error code.