Problem with bundles integrating with shipstation

Payments + Shipping & Fulfilment

Topic summary

Issue: Bundled products from a Shopify store appear in ShipStation with mixed lines (bundle SKUs and individual items together), inconsistent quantities (0, 1, 2, 3), and $0.00 prices. This confuses pickers and customers, and packing slips can’t be easily customized to group items by bundle. Shopify lacks a clear flag to distinguish bundles from standalone items.

Desired outcome: Packing slip grouped by each bundle title with its included items nested beneath, followed by any individual items.

Suggested solutions:

  • Bundleup app: Removes the parent bundle from the order so only component SKUs flow to ShipStation for fulfillment.
  • Simple Bundles app: Integrates with ShipStation and auto-fulfills the parent bundle SKU so it shows in ShipStation with quantity 0, helping identify and pack the child items. A help guide and screenshot were provided.

Open question: Whether Simple Bundles also integrates well with Zapiet (local delivery/pickup) shipping.

Status: No confirmed resolution from the original poster. Next steps are to evaluate the suggested apps and their ShipStation behavior; verify compatibility with Zapiet if required.

Summarized with AI on December 16. AI used: gpt-5.
1

On our store, we offer many different bundles but have run into a problem when it comes to fulfillment. We are using the Bundles app (https://apps.shopify.com/bundles) to split the bundles into itemized products, which has worked pretty well.

The issue starts when the order shows up in Shipstation and the bundles and individual products are mixed up with quantites of 0, 1, 2, 3, etc, and some items costing $0.00. No rhyme or reason, just everything mixed up. The pickers are making mistakes because the packing slips don’t make any sense… This also makes it hard for the customer as it appears like they ordered one bundle and then all of the items individually as well.

What we need is to have the title of the bundle at the top of the packing slip, then have a drop down with the individual items included in that bundle, then the next bundle they ordered with a drop down there as well, and then whatever individual items they ordered after that. I hope this makes some kind of sense!

Has anyone else dealt with this problem? There is no way to specify between bundles and individual products on Shopify, and because of that, we can’t edit packing slips on Shipstation. This is messing up our fulfillment process.

2

Hi

Our Bundleup app removes the bundle from the order so when it goes into ShipStation only the components are set for fulfillment so it is definitely possible.

Regards

Sam

1 Like
3

Hi @Generations ,

I hope you are doing well! Simple Bundles offers seamless integration with Shipstation. One of the app’s features allows for the automatic fulfillment of the parent bundle SKU. When the parent bundle SKU reaches Shipstation, it will be displayed with a quantity of zero, making it easier to identify the individual child items for packing purposes.

CherryM_1-1685135375955.png
CherryM_1-1685135375955.png710×767 313 KB

For more detailed information, please refer to this link: https://help.simplebundles.io/article/74-using-simple-bundles-with-shipstation as it provides comprehensive guidance on how to utilize Simple Bundles with Shipstation.

Hope this helps! Feel to reach out if you have any more questions. Thanks!

4

Hi Cherry, do you know if simple bundles also integrates well with Zapiet shipping? Having a similar issue.