Problem with currencies and product tab

Ask Me Anything Q&A Googleshoppingamarepo
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Topic summary

A user is experiencing currency mismatches in Google Merchant Center, where products display in both € and $. When attempting to change products to $, they become disapproved and disappear.

Key Issues Identified:

  • Two data sources exist: one from Shopify (working correctly) and another from Content API set for Germany (showing currency errors)
  • Products with mismatched currencies have limited visibility
  • Products aren’t appearing in Google’s product tab

Recommended Solution:

  1. Use the diagnostics tool to identify which country and currency are causing the issue
  2. Verify shipping settings match the specific country/currency combination
  3. Add missing shipping configurations if needed
  4. Disable automatic shipping settings in YouTube and Google app
  5. Improve product attributes according to Google’s requirements and recommendations

The response provides specific GMC URLs for diagnostics and shipping configuration. The discussion remains open regarding the mysterious second data source origin.

Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.
1

Hello,

I have a question regarding the products that needs attention in Google Merchant Centre, exactly the “mismatched currency in shipping information” - the products on GMC are showed in € and $ currency- but when I change the currency in the products with $, these products disappear and their status is “not approved” (I don’t know why it even shows these with $). Also, I have two data sources - one comes from my Shopify store, the other one I don’t know from where - the content API source which is set up for Germany (one country, set up as primary market) has no issues but the other data source has - these are the products shown with the mismatched currencies, and they have limited visibility. What can I do to improve all my Google search performance? I see that my products for example are not shown in Google product tab - how can I enter them there?

Thank you in advance for your reply.

Best!

2

Hello esntlstudio, thank you for your question in the FeedArmy AMA Event.

The first step is to try and identify which country and which currency the issue relates to. Which you can check by going here: Promote Your Business with Merchant Center - Google for Retail

Click on the product issue, then check what country it is for and what currency it is using.

Then in the shipping settings: Promote Your Business with Merchant Center - Google for Retail

Check that the there is a shipping setting for that specific country with that specific currency, if it’s missing add it. But make sure to disable automatic shipping settings in the youtube and google app.

To improve product ranking, the first step is to impove and add all attributes mentioned in the requirements and recommendations list here: Product data specification - Google Merchant Center Help