Problems to resolve a refound

Retired Boards Appdev Graphql Basics And Troubleshooting
1

Hi there! Im developing a payment app integration and Im having problemas to resolve the refound of an order from my API.

I get the following error message:

{“errors”:[{“message”:“Internal error. Looks like something went wrong on our end.\nRequest ID: 11ebf425-691d-4743-85b6-b8dbaf636884 (include this in support requests).”,“extensions”:{“code”:“INTERNAL_SERVER_ERROR”,“requestId”:“11ebf425-691d-4743-85b6-b8dbaf636884”}}]}

It says that something went wrong from Shopify side. But when I make the same request from Postman Im able to resolve the refound.

Im being able to resolve the payments and I cant find why I cant resolve the refounds too.

I really appreciate any help!

2

I put this request under the retry policy and now its working.

I was not doing it because even though it was an error, it was under a status 200 response so I thought it was a temporally error from shopify.

Its strange because it takes a few calls and in postman is just one. But now it work.