Product descriptions - cut off on desktop and mobile

Technical Q&A
, ,
1

Hello! I am having issues with my product descriptions being cut off on desktop and mobile.

I checked and the copy length I am using is within the 200 words recommended limit.

Please see below a screenshot (there’s a section on size too and it’s missing completely). The copy that’s showing now looks good, no issues with formatting, it’s just that part of my description is missing (as if it’s too long and it gets left out).

The collapsible option is enabled in my Mavon theme, so I’m not sure what is happening/how to fix it.

I would appreciate your assistance with this ask as the solutions I’ve found online don’t work.

Thank you!

2

Hi @Iwannaknow

I think you missed the screenshot.

Can you please upload the screenshot or may be share the page URL.

This will help to analyze the issue and resolve it.

Thanks,

Sajat

3

Hi Sajat, I think the format of my screenshot was not accepted. I will send you a PM shortly.

Thank you!