Product Images are not showing up on the product pages

Store Design

Topic summary

A store owner is experiencing an issue where product images display correctly on the homepage collection section but fail to appear on individual product pages—only titles and descriptions show.

Key Details:

  • Switching to a different theme resolves the problem, confirming it’s theme-specific
  • Store launch is scheduled for tomorrow, making this time-sensitive
  • The user attempted to fix the issue by copying code from a similar case but was unsuccessful

Current Status:

  • The user is seeking help to edit their current theme’s code to resolve the image display issue
  • They want to avoid completely reworking the entire site the night before launch

Website: takeheartextiles.com

Summarized with AI on November 15. AI used: claude-sonnet-4-5-20250929.
1

My product images are not showing up on the product pages. They appear under the collections section on my home page, but when you click on them only the title and description appears. Evidently if I switch my theme to a different theme, the problem is resolved. However, I launch my store tomorrow and wasn’t exactly planning to rework my whole site the night before.

Is there any way I can edit the code to fix the issue in my current theme? I tried copying the code that was given to someone else having a similar issue but it did not work.

Website: takehearttextiles.com

password: textiles2023

TIA