Product images not showing

Topic summary

A user is experiencing an issue with the Trade theme on their Shopify store where product images display incorrectly. Despite uploading multiple product images, only one large image appears on the product page, with all other images showing as small thumbnails instead of full-size gallery images.

The attached screenshots demonstrate the problem on a specific product page (cat litter villa product).

Resolution Status: A support representative confirmed this is the theme’s default image layout behavior, not a bug. Changing the layout would require custom code modifications, which they recommend hiring a developer to implement due to the risk of breaking the store’s functionality.

Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.

On trade theme product pictures are not sowing. I added many pictures in products tab but on the website it shows only 1 large picture and all other pictures are only thumbnails. Please help.

https://pawsomes.co/products/cat-litter-villa-semi-enclosed-removable-and-washable-cat-house

Hi Rauno

That is the default arrangement according to the theme’s layout. If you want to change it, we recommend hiring a developer, as changing the layout will require code modifications, which can easily cause theme errors and break the store.

Best,
Esther