Hello,
I would like to report that a breaking change was introduced in the Product Reviews app around Monday of this week. The change makes the stars in the “write a review” form unclickable (because they become invisible).
I had to apply a temporary fix for a client. Amongst the css I had to overwrite, I identified a display property being block instead of flex, some min-height and min-width being 44px.
I am aware that this problem might be theme specific. The theme I am using here is Focal (Maestrooo).
Do you have any idea if this will be fixed in the near future?
Kind regards,
Arti
Hi @Arti-Art
Thank you for sharing that issue here in the forums and also providing a screenshot. To ensure that it is appropriately flagged and investigated I would recommend reaching out to our partner support through your partner dash or our standard live support to report this.
This way it can be replicated by our live support team and reported more efficiently.
We are experiencing the same issue with our store, we use the theme Spark. Can someone give a concrete answer please?
Actually, after investigation, I am pretty sure this problem is not theme-specific, as the app section/block creates its own markup and css (which is not easy to overwrite by the way). Two different themes experience this problem. I have identified the CSS coming fro the theme that might apply to it, and it is not involved in the problem. But sure, it can happen that some themes might not experience this problem if their css happens to override the styles injected by the app block.
I have been checking on the app from time to time, here’s my take: someone is working on it, and pushing code to the live codebase of the app. (At one point in time, the stars lost their color and sizing settings… now it is back somehow). I have fixed my problem a while ago by overriding the right css, but since the app code is changing regularly, I fear that the fixes I apply might not last in the future. Usually, I would have contacted the people on GitHub, as most shopify software stuff has its own repo on GitHub, but there is no repo for that app, which is a shame.
I tried to contact the Partner Support, but then the person told me I should post my question here or contact the theme developers.
It looks like the problem has been fixed, and the app is back to normal. 