Hello,
My Products does not apear or sinc with facebook any idea?
Many thanks
Hi, @Pereirapedros !
Thanks for reaching out in our Community forums and for sharing your concern, I’d be happy to help.
I understand that your products are not syncing or appearing on Facebook. My first suggestion would be to kindly review our resources on Setting up the Facebook channel and Facebook Shop requirements and ensure that these steps are followed. If you run into any issues with these steps, please let me know and I can take a closer look.
If this issue appeared after your Facebook channel was set up, kindly check the status of your Commerce Manager page, and the Facebook Channel on your Shopify admin to see if you notice any error alerts as this will help troubleshoot the issue.
Kindly reply back to this thread with any questions or updates and we can continue our conversation further!