produt varint options images are not showing in home page ,collection page https://prnt.sc/EWpIk9

Technical Q&A

Topic summary

A Shopify store owner reports that product variant option images created through the Bold custom options app are not displaying on the home page and collection pages. A screenshot link is provided showing the issue.

Suggested troubleshooting steps:

  • Verify images are correctly uploaded and assigned to each custom option in the Bold app settings
  • Check theme compatibility, as some themes may not fully support Bold app’s custom option functionality
  • Consult Bold’s documentation or contact their support team to identify theme-specific issues

Status: The issue remains unresolved with no confirmation whether the suggested solutions worked.

Summarized with AI on November 19. AI used: claude-sonnet-4-5-20250929.
1

Hello Team ,

We have created an eCommerce website using shopify. we are using bold app for custom options.

We are showing these custom option on home page. But images of these options are not showing.

https://yourgiftstudio.com/

2

If you’re using the Bold app for custom options on your Shopify website and the images of these options are not showing on the homepage, there are a few potential reasons and solutions to consider:

  1. Image Upload: Make sure that you have correctly uploaded and assigned images to each custom option within the Bold app. Double-check the settings and ensure that the images are associated with the appropriate options.

  2. Theme Compatibility: Sometimes, custom app functionality may not be fully supported by all themes. Verify that your chosen theme is compatible with the Bold app and its custom options feature. You may need to reach out to the Bold support team or consult the app’s documentation to confirm compatibility and troubleshoot any theme-specific issues.