receipts set up for different products

Store Design

Topic summary

A user asks whether it’s possible to configure different receipt emails for different products within a single Shopify store.

Key Finding: Shopify lacks a native feature for product-specific receipts, but workarounds exist:

Available Solutions:

  • Liquid Code Customization – Modify the default order confirmation template using conditional logic to display product-specific content. Limitation: Only customizes one email, doesn’t send separate receipts.
  • Shopify Flow – Automate product-based email triggers. Restriction: Shopify Plus only.
  • Third-Party Apps – Tools like OrderlyEmails, Klaviyo, or Shopify Email enable advanced, product-specific email automation.

Recommendations by Plan:

  • Basic Shopify → Liquid template editing
  • Shopify Plus → Shopify Flow automation
  • Most flexible → Third-party apps

The discussion remains open with no follow-up from the original poster.

Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.
1

can you have multiple receipts set up to go out for different products with in your shop ?

2

Hi @PrintSisters ,

Shopify does not have a built-in feature to send different receipts for different products. However, you can achieve this using Shopify apps or custom Shopify Flow automation (for Shopify Plus users).

Options to Set Up Multiple Receipts#### 1. Use Shopify Email Customization (Basic Option)- Go to Settings → Notifications → Order Confirmation

  • Add conditional Liquid code to customize receipts based on products purchased

  • Example:

    {% for line_item in order.line_items %}
    {% if line_item.product.title contains 'Special Product' %}
        <p>Thank you for purchasing {{ line_item.product.title }}! Here are special instructions.</p>
    {% endif %}
{% endfor %}

Limitations: Can’t send separate emails, only modifies the main order confirmation.

2. Use Shopify Flow (For Shopify Plus)- Create an automation:

Trigger: Order Created
Condition: If order contains “Product X”
Action: Send specific email

Only available for Shopify Plus.

3. Use a Third-Party App (Best Option)

Apps like:
OrderlyEmails (customize order confirmations per product)
Shopify Email (automated personalized emails)
Klaviyo (advanced email automation for different product types)

Best Option for You?- Basic Shopify → Use Liquid in email templates

  • Shopify Plus → Use Shopify Flow
  • Flexible & Easy → Use an app like OrderlyEmails or Klaviyo