Hi all. In the 2025-04 version of the Shopify API, some fields were removed from the Customer webhook and replaced with 5 new customer webhooks: https://shopify.dev/docs/api/release-notes/2025-01#customer-payloads-in-webhook-topics. I am working directly with tags, and have observed the following:
If I update the tags on a Customer, I receive BOTH the CUSTOMER_TAGS_ADDED and CUSTOMER_UPDATE webhook. This creates problems in my system as it detects as 2 changes when its only actually 1. This doesn’t make sense to me as I would think the whole reason for separating them out is to only receive the tags one when tags change. Does anyone know why this is occurring and what I can do about this? Thank you!
Do you have any update on this? I’m facing same issues when testing.
Shopify hasn’t mentioned anything related to that. If they have moved the removed the data from customers webhook and moved to a new webhook, why old webhook is getting triggered? For my usecase, it is good that I’m receiving hit on customers/update webhook because I can use graphQL query and get the data shopify removed. I don’t need to subscribe the other webhooks like email/sms_marketing consent update webhook, customer purchasing summary webhook or tags added/removed webhook.
But still devs including me are confused, why shopify did this? This is completely useless and redundant webhook. Shopify hasn’t cleared it’s stance on this.