A store owner needs help restoring ReCharge subscription widget functionality on their collection page after updating to a newer theme version. The widget currently works on the live site, but theme updates remove custom code.
Current Situation:
Responses:
Status: The issue remains unresolved, with developers ready to help once they can access the theme files to locate the responsible custom code.
I use the recharge app for some product subscription. The widget is currently working on my collection page, however I need to update my theme to the newest version and that wipes out the code for that. Can someone assist me with this? ReCharge is not helpful and want to charge for a developer to do this.
This is my live site, but I am working in a saved draft
Hello @medusasmakeup
Please send me store access so I can check and update you. When I try to open your store, it redirects and shows 'Access Denied
Hey @medusasmakeup I hope you are doing well.
May I know do you have custom code in the current theme version. Because if you update the theme to new verison then the all custom code will remove. So this need to put the code manually in the specific file. This can be done by a Developer. And regarding the Recharge the app the same thing will be done. Let me know if you add custom code so that I help you with that.
Yes there is custom code for the recharge widget on the collection page on my live version
So this require to take a look in your theme file and find the custom that responsible for that.
