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Hi, I’m having difficulty with the “featured collections”part of my website. I’m using the sense theme for my website. I would like all my 3 products to just simply be in one row right next to each other. Instead, they’re all underneath each other. How do I fix this? It’s driving me nuts. I’ve tried every setting under the “featured collections column, but nothing works.
Topic summary
A user is experiencing layout issues with the “featured collections” section on their Shopify store using the Sense theme. Instead of displaying three products in a single horizontal row, the products are stacking vertically underneath each other.
Troubleshooting attempts:
- User adjusted all available settings in the featured collections customizer without success
- Multiple helpers requested store URL and customizer screenshots to diagnose the issue
- One helper suggested checking product limitations in the customizer or recreating the section entirely
Diagnosis & resolution:
- After gaining collaborator access (code: 6778), one helper identified theme corruption and recommended downloading a fresh Sense theme version
- Another collaborator reported fixing a code issue, though noted the section’s coding remains “broken”
- Most recent update indicates the problem appears resolved, with the helper suggesting the user may have deleted the problematic section
Current status: The issue seems to be fixed, though it’s unclear whether the user reinstalled the theme or if the code fix resolved it. The helper is waiting for confirmation to verify the solution.
Hello,
Could you please share your store URL so we can take a look at the code and give you solution
Yes, here’s my website. https://belovedandsoft.com
It seems that you are using a slider to represent your featured collection can you make a print screen of it while on customize mood to be able to tell whats going wrong
Hi @Eperepechkin
Please check the customizer and and limitation of the products
Or hide current section and again add a new featured collection Section again
Hopefully this is the info you need.
Your settings are correct I need to take a deeper look into this if you can give me collaborator access to be able to check
My collaborator code is 6778.
Sent you a request
Thank you I am in the store now
There is something corrupted on the theme itself, I recommend that you download a new version of sense theme and test it. I don’t have the permission to do it
Okay. So I have to completely redo everything?
Hi, can I join your store as a collaborator? I want to try my luck and see what I can do!
First add the new sense theme and lets test it to make sure that the error is coming from the theme itself
Hi @Eperepechkin ,
The issue was with the code, which was causing this problem, but I’ve fixed it now. However, the coding for this section is still broken.
Hi @Eperepechkin ,
I noticed it is okay now? It seems that you have deleted the error part?
Can you add again so that I can check for you?
Best,
Daisy